FAQS

Tracking Your Shipment

You’ll receive tracking information in your shipping confirmation email after your order has been dispatched.

Fixing a Wrong Address or Editing Your Order

Address corrections are possible only if your order has not yet been shipped. Once packed or dispatched, address changes may no longer be possible.

Order modifications are generally not possible after submission due to rapid processing.

Returning Items or Getting a Refund

Returns require items to be in original condition, with tags attached where applicable, and no visible signs of use. Clearance or final-sale items may not be eligible for return.

No direct exchanges are offered; approved returns trigger refund or other remedy per our Return Policy.

Reporting an Incorrect, Damaged, or Defective Item

Report the issue within 30 days of delivery. To process your claim, please send us:

• Your order number
• The product name or item code
• Clear photos showing the issue
• A brief description of the problem

Applying a Discount Code After Checkout

If you forgot to use a discount code, contact us as soon as possible with your order number and the code. Assistance is provided where available.

Staying Updated on Out-of-Stock Items

Subscribe to restock notifications for items currently unavailable — you’ll be alerted as soon as they’re back in stock.